FAQ - Payment

What forms of payment do you accept?

We accept bank transfer through BCA, BNI, Manditi and also VISA and Mastercard debit and credit cards. We also accept GO-PAY.

Apa saja metode pembayaran yang diterima?

BIYU menyediakan metode pembayaran melalui bank transfer BCA, BNI, Mandiri dan kartu debit dan kredit yang berlogo Visa atau Mastercard ataupun dengan opsi QRIS GO-PAY.

What should I do when I receive a cancellation email regarding my order because I forgot to finish the payment after 24-hour from order?

Unfortunately if your order was cancelled automatically for late payment, we cannot process your order. However, you do not need to worry since you can reorder it again. Once you received a new order number, please finish your payment before 24-hour so that it can be processed directly.

Bagaimana jika pesanan sudah lewat 24 jam dan saya belum melakukan pembayaran dan mendapatkan konfirmasi bahwa pesanan dibatalkan?

Jika pesanan kamu sudah dibatalkan secara otomatis kami tidak bisa membantu untuk memproses pesanan anda. Tapi jangan khawatir, anda dapat memesan ulang kembali. Jika sudah ada pesanan baru. mohon langsung melakukan pembayaran.